STEP 01
Purchase a subscription plan
Purchase the starter pack (subscription plan) to start the service!
The trial period is 30 days, and you can return it if you feel it doesn't suit your hair.
After two months, you will receive a value refill pack (4 months' worth) on a regular basis.
STEP 02
Create an account (free)
If you create an account below,
Various procedures can be easily carried out.
●Confirm the next delivery date
Change of address
●Change of payment method
●Using coupons
● Skip next delivery setting
Cancellation procedures
- Flowchart of SUBSCRIPTION -
What happens after purchasing a subscription?
- Benefits of SUBSCRIPTION -
Six benefits of regular flights
Subscription FAQ
Q: When will payment be made and charged?
A : The payment period is as follows:
[First time] Payment will be made when you register and place an order.
[Second order and beyond] Payment will be made 7 days before the scheduled shipping date.
Q: When will my credit card be debited?
A : It will depend on the designated withdrawal date and time of each card company.
Q: Are there any restrictions on the number of times I can purchase, such as "I can't cancel unless I purchase at least three times"?
A : There is no limit to the number of times you can use the service. You can cancel at any time, so don't worry.
Q: Will the subscription service be delivered automatically from the second time onwards?
A : Your first subscription will be automatically delivered two months after you purchase the starter pack.
After that, you will receive the newsletter automatically every four months. There is no need to take any action yourself other than skipping or canceling.
Q: Where can I check the next shipping date (next payment date)?
A : After creating your account, you can check it from [My Page] .
Q: Can I cancel my subscription service?
A : You can complete the procedure from [My Page] as long as it is more than 7 days before the next shipping date (the payment confirmation date).
My Page is available after creating an account.
How to cancel
After logging in to your My Page, click on "Subscription Plan Details."
Click "Confirm/change details" and then click "Cancel."
We also accept cancellations (skipping) of regular services, so please consider this before canceling.
*Please note that we cannot cancel orders that have already been shipped.
Q: Can I skip deliveries for my subscription service?
A : You can complete the procedure from [ My Page] as long as it is more than 7 days before the next shipping date (the payment confirmation date) .
My Page is available after creating an account.
* Please note that if you skip more than three times in a row (within one year), your subscription will be automatically cancelled.
Q: Can I take a break from my subscription?
A : After creating your account, you can adjust the delivery timing by skipping from your My Page .
* Please note that if you skip more than three times in a row (within one year), your subscription will be automatically cancelled.
Q: I would like to resume regular service.
A : If you wish to resume regular service, please fill out the following information with the official SANJUGO concierge. Please contact us. *You can start using the concierge service immediately by adding us as a friend on the " .SANJUGO Official LINE ".
1 ) Name
2 ) Email address
3 ) Your phone number
